Marketplace is a digital platform created to support local merchants, allowing them to sell their products online and reach a wider audience. The initiative aims to strengthen local commerce by offering a modern and accessible alternative for local businesses.

Merchants can participate in Marketplace through a registration process, where they receive support to set up their online store and list their products or services. In addition, the platform provides benefits such as increased visibility, ease of sales management, and the possibility of offering promotions and discounts to their customers.

For consumers, Marketplace represents a convenient way to buy local products without leaving home, promoting the regional economy and encouraging sustainable consumption.

Join the Marketplace.
Later, you will be contacted by the management team to formalize your registration and receive all the necessary documentation.
After approval by the administrator, you will receive a confirmation email to access your workspace;
Use the tools available to you in your workspace to add your products and services.

All you need is a smartphone, tablet, or computer with an internet connection.

No. But you must upload invoices and/or receipts for each order to the reserved area associated with the respective customer.

Having an internet connection is essential. However, it is not a barrier to joining the merchant network as long as you can provide proof that you have a functioning internet connection at the time the solution is activated.

The Marketplace has a dedicated onboarding program for new members, in addition to providing all the necessary training for its use.

There is also a support channel that provides technical and operational assistance.

All legal entities, whether collective or individual, can join, provided they are legally constituted to carry out commercial activity. The main objective is to make the Marketplace accessible and inclusive for both sellers and buyers.

All participating businesses will receive physical and digital media during the initial training to promote their participation in the Marketplace, which can be displayed in the physical space of the establishment and on their online channels.

By joining the Marketplace you gain:

• Immediate access to a wider and more diverse audience;
• Direct interaction with customers, strengthening relationships and loyalty;
• Greater scale in promoting products, services and discounts;
• 24/7 operation;
• More and better data to support collective and individual management;
• Data on customer traffic;
• Greater online and local promotion and advertising;
• Offering a better consumer experience;
• Integrated promotion of product and service offerings;
• Greater training for Business Owners and Employees;
• Increased profitability.

Join now  and simplify your business, expand your reach and strengthen customer relationships.

Some products may not comply with Marketplace operating standards or may have legal restrictions that prevent their sale. To obtain approval for certain products or even develop new categories, request approval from the management team or consult the general terms and conditions of sale.

Each store owner is responsible for updating the products, prices, descriptions, and inventory of their online store.

Yes. You can select the products you want to make available online, without having to list the entire catalog.

Yes. You can edit the content at any time through your online store's control panel.

• Create clear and complete advertisements;
• Keep inventory updated;
• Inform AEB about new campaigns, promotions, and sales;
• Confirm sales in your work area;
• Meet shipping deadlines;
• Package the product carefully to avoid damage during transport;
• Comply with the return policy.

You can manage all your Marketplace activity by accessing your workspace via smartphone, tablet, or computer.

When a customer makes a purchase, they receive an automatic notification. You can track the order status in your dashboard. Payment is processed by the Marketplace and transferred to your online store account.

Os pagamentos são transferidos para a conta bancária registada semanalmente, às quartas-feiras. Poderão, a partir do portal da Mollie, alterar estas configurações. Para mais informação  ver Aqui.

Payments are transferred to the registered bank account weekly, on Wednesdays. Users can change these settings through the Mollie portal.

For more information, see here.

The Marketplace accepts credit/debit cards, MB WAY, and Multibanco references. All payments are secure and processed by certified intermediaries.

You can add and customize all the details of your products and services or create products in your workspace.

There are many ways to increase your sales and interact with your customers, thus boosting multiple forms of business, namely:

• Increasing the visibility of your products or services by creating promotions, vouchers, or opportunities;
• Launching campaigns and collections that can be promoted through newsletters;
• Optimizing existing ads by improving the displayed photos and using keywords;
• Promoting the Marketplace;
• Developing a good reputation, especially in terms of customer support, fast delivery, and after-sales follow-up.

Shipping costs are the responsibility of the end customer.

Yes. And the Marketplace offers the opportunity to recover your account should you wish to return to this local commerce ecosystem.

1. Company information (location, type of business, name, business registration number, telephone and email contact);
2. Manager information (full name, nationality, place and date of birth, address, telephone and email contact);
3. Bank information (IBAN);
4. Information about the store, products and services, as well as product codes and certifications.

How to create and configure a merchant account: public profile, business information, payments, shipping and return conditions, notification process, login, permissions;

1. Adding products
   1. Title (maximum number of characters);
   2. Image (500x500 or 1000x1000 pixels);
   3. Colors, formats, sizes;
2. Short descriptions highlighting the product's advantages and benefits;
3. Offers, promotions…
4. Description (keyword focus);
5. Safe products and legal and regulatory requirements;
6. List of products/services;
7. Price;
8. Inventory management;
9. Performance monitoring;
10. Customer support performance;
11. Delivery services (Iberian and extra-Iberian);
12. Large volume deliveries;
13. Product promotion;
14. Information regarding fees and taxes.